Legal
Privacy Policy
How we handle personal information collected through this website. Effective July 15, 2026.
The short version
This website does not use cookies, analytics, advertising pixels, or any other tracking technology. We do not build profiles of visitors, and we do not sell or share personal information.
The only personal information we collect through this site is what you type into the contact form and choose to send us.
If you never submit the form, we never collect your personal information.
What we collect
Information you give us
Contact form submissions
Sent only when you complete and submit the form.
- Your name
- Your email address
- Your organization (optional)
- The topic you select
- The details you write in the message field
Automatically collected
Standard technical data, common to all websites.
- Server logs kept by our hosting provider, which may include IP address, browser type, and pages requested
- No cookies are set by this site
- No analytics or advertising services are used
- No cross-site tracking of any kind
How we use it
We use contact form submissions for one purpose: to respond to your enquiry and to provide the products, services, quotes, and support you asked about. A specialist from the relevant brand receives your message and follows up.
We do not use your information for automated decision-making, and we do not add you to marketing lists based on a contact form submission alone.
Who processes it
Contact form submissions are transmitted to and processed by Cloudflare, which operates the service that receives them on our behalf. Cloudflare acts as our service provider and is not permitted to use your information for its own purposes.
This website loads fonts from Google Fonts. When a page loads, your browser requests those font files directly from Google, and that request necessarily discloses your IP address to Google. We do not control and do not receive that data.
We share personal information with no one else, except where we are legally required to do so — for example, in response to valid legal process.
How long we keep it
«Confirm the retention period for contact form submissions — for example: we retain them for 24 months from the date of your enquiry, then delete them.»
We keep personal information only as long as needed for the purpose it was collected for, or as long as required by law.
California residents
Your rights under the CCPA/CPRA
What you can ask for
California residents have the right to:
- Know what personal information we have collected about you
- Request that we delete it
- Request that we correct inaccurate information
- Not be discriminated against for exercising these rights
Sale and sharing
For clarity, in the last 12 months we have:
- Not sold personal information
- Not shared personal information for cross-context behavioral advertising
- Not collected or processed sensitive personal information through this site
- Not knowingly collected personal information from children under 16
Making a request
«Specify the designated methods for submitting privacy requests. Note: the CCPA generally requires a business that is not exclusively online to provide a toll-free telephone number in addition to a web form. Since this site publishes no phone number or email address, confirm with counsel which methods you will designate — this may require restoring a published contact method.»
We will verify your identity before acting on a request, and we will respond within the timeframes the law requires.
Security, children, and changes
We take reasonable measures to protect the information you send us. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
This website is not directed at children, and we do not knowingly collect personal information from children under 16.
If we change this policy, we will update the effective date at the top of this page.
Who we are
«Confirm the legal entity name and whether this policy covers all five brands and their separate domains, or this website only.»
700 Elmridge Center Dr., Rochester, NY 14626.
Questions about your privacy?
Send us a message and we’ll route it to the right person.